H&R Block

Paul Kennedy
1 Star
Avoid all DC H&R Block locations and especially this one. My wife and I went in for a simple tax prep services and the person assigned to us had NO IDEA what they were doing even with 10 year experience they claimed. In fact, it was me trying to teach them how to file the taxes. Then we found out that they screwed up our taxes from the prior year which caused us to pay $7,000 to the Government when it should have been a $2,000 refund! They then tried to charge us for them to fix the mistake. We tried calling the H&R Block main line fore help, but we come to find out H&R Block does not help and they do not really exist as a company outside of their induvial locations. We tried to get in contact with the manager and it look us over 50 emails and 100 phone calls with no responses back. Overall it was a nightmare and took 4 months for them to file a very simple tax form. Each person we dealt with was more incompetant than the last and we come to find out these people are not tax professionals, they just click through the software. Do it yourself at home and save yourself $400.
Thursday 16th January 2025

Megan Johnson
5 Star
Thank you Jackson for taking my call and answering my question today. I was a bit confused about some information on my documents and Jackson cleared it right up.
Friday 14th February 2025

camille clegg
5 Star
I really enjoyed filing taxes with h&r block. 100% would recommend friends and family to go there as well. Great customer service, very helpful, very caring, and completely help me understand everything step by step. I felt comfortable and felt like my refund would be safe. Especially with the security protection they provided at a low cost. The filing process was quick and easy and I didn't even have to wait long at all. I also had the option of a tax advance that was on my card that they provided same day. Best part is it comes straight out my refund so there are no fees of any kind. And yes this is a real review I'm genuinely happy about doing my taxes with them😁☺️
Wednesday 18th January 2023

OTheAmazing
1 Star
Would not recommend this location or Otis. They were more than an hour late for my appointment, extremely rude, and never picked up the phone or returned emails. Had to go to a different location and would never suggest working with this group or location. Beware!
Wednesday 3rd April 2024

Natalia Diaz
5 Star
Lakia Meriwether is an exceptional Tax specialist. She knows tax law and how to explain it to those who do not. She is detail-oriented, organized, and excellent at problem-solving. Ms. Meriwether offers timely advice about tax law changes, topics on the IRS radar, and potential tax planning opportunities. This is why I have returned to H&R Block for a second year, and will return next year. Thank you, Ms. Meriwether.
Saturday 30th March 2024