H&R Block

Marques Pimentel
1 Star
What a complete joke want ever go HR block again Bunch of liars Incompetent people Appointment was at 10 AM get a call at 9:45 tax preparer running late turns out nada already there went McDonald’s she was there I didn’t know who she was saw her waited over hour bad enough HR block screwed up my taxes last year went third party then nada said third party are not at all trusted that’s case how come they knew you screwed up my taxes women she running behind of services she had another client manager said call her other client 11 am gona be late she was late on mines hR block screwed up takes two years in row been client years what a joke 😡 extremely unprofessional dissatisfied disappointed No apologize for inconvenience tax defense network had fix my last years taxes because of hR block screwed up I gave letter person said don’t need without it I’m gona i camed in silver spring office because I forgot paperwork women said ok come appointment the manager said ok come in which I did hR block silver silver spring Maryland what form is it I said gambling winnings then said oh file extension I said why didn’t u tell me that instead having me wait over hour this is ridiculous you will hear from lawyer management manager I don’t have hear talk them I will have district manager call I said manager why would u allow worker support what documentation make it seem like you can do now saying you can’t why lead me on by coming today now I can receive penalty hR block needs write worker for comments today and write managers don’t ever go HR block silver spring Maryland by train station
Wednesday 17th April 2024

John B
1 Star
The people here are useless. Twice they wasted my time only to say they can't help with my taxes. Are they tax professionals or not? I don't understand why anyone would want to go here. If you're taxes are easy you can file them yourself for free. If you're taxes are any more complicated than copying information from your W2 they'll just waste your time and say its over their heads.
Saturday 6th April 2024

Ms. Yarborough
5 Star
I am so pleased with Ms. Sue Tomasso's work. Although, we had a slight bump in the road initially. She corrected the issue and we started anew. She is very professional and knowledgeable.
Sunday 15th January 2023

Zonara Choudhry
1 Star
Not only did the service take way longer than it should have about 2 hours from Helen Tang. The "system" couldn't give us the correct price adjustment which is suppose to be half of the price quoted for first time H&R block clients. Instead were were told 3 different fees and in the end paid more than what was said. Me and husband had a horrible experience and wouldn't recommend this place to anyone. I'd rather do my own taxes than return to this place. They really need to hire more client service oriented professionals.
Sunday 11th March 2018

Claire Thompson
1 Star
This place is awful. I made an appointment online so I could consult with someone about a 2017 tax issue that I’ve been experiencing because of a mistake my employer made that year. The woman I was supposed to meet with came out to the waiting room and refused to meet with me because she said she was busy doing 2021 taxes. Then she basically forced me to describe my situation in the waiting room in front of people, told me that nothing can be done and that she wasn’t going to help. I literally just wanted to have a *private* appointment with a tax expert to get advice on my situation, and I have never experienced someone so unwilling to help or be kind in my entire life. I’ve used H&R block for 6 years to file my taxes and now will be switching to another company.
Wednesday 9th February 2022