Charles Schwab

Mechele West
1 Star
I don't believe that this branch manager truly wants new clients, it seems this branch is more for family and friends. When I came in to try to create a new account.I was met with a rude attitude. Even though the office was empty he treated me as though I was an inconvenience to him. I have decided that if he doesn't want to help me with my financial needs, will go elsewhere.
Thursday 3rd October 2024

Grant Hill
1 Star
This place is a huge waste of time. I sought services from this venue not once, but twice, two days in a row, and during their hours of operation, yet they were closed both times. First arrival and attempt to get their help was later in the afternoon yesterday, today was early in the afternoon.... front door was locked, lights were on, but no one was inside of the office.... both times. There was no indication given online or at their location of any closing or break period, or some excuse for them to not have anyone in their office.... I don't appreciate having my time wasted. It's disrespectful, and doesn't exactly inspire me to want to continue doing business with them. Oh, and calling their direct line always eventually takes you to the company's main line for customer service; not their own, since no one's around to pick up the phone there. Left them a voice message; it never got returned. If there had been another branch that was closer to where I lived, I would have gone there instead, but this turned out to be the nearest one. Never again.
Thursday 9th May 2024

Dakota Sears
2 Star
Looked nice from the outside. Got there at 3pm today and the doors were locked. Very frustrating I must say, didn't hold to the business hours. Spoke with the main line and they assured me this branched closed at 5pm
Friday 18th August 2023

Josh Grover
1 Star
Showed up yesterday, Thursday, at 945am to a locked door and nobody there. The sign on the door says they open at 9am. Google says they open at 9am. I called the "after hours" phone number listed on the door and that person said they're supposed to be open too. I finally left at 1010am. Reading other reviews, my experience wasn't an exception. Don't waste your time at this place. They may as well take the sign down.
Friday 6th August 2021

William Gutierrez
1 Star
Came Monday around 4:30pm. Waited over an hour then left because I was not being helped. The gentleman ran out and said they don’t do Saturday appointments because they stay open till 7 or 8 regularly. Today I gave him another shot and came at 4:30pm again. Walk up to the door, and it’s locked and has a sign saying they’re closed.
Tuesday 22nd October 2019